Payment Policies
Revision as of 12:07, 18 June 2005 by 24.136.238.245 (talk)
Payment Types Accepted
- Credit cards: Visa, MasterCard, Discover Card, American Express
- Also personal and business checks (U.S. only) and money orders
- For more information about paying by check, see "Shipping Costs" near the bottom of the Shipping Policies page.
Debits and Deposits
The following policies are followed in general, subject to our discretion:
- We do not debit credit cards until we have part or all of the order ready to ship, and we only debit for the part that is ready. The major exceptions are drop-shipped items and large orders.
- We deposit checks soon after receipt regardless of whether the order is ready to ship, but we don't wait for the check to clear before shipping. This policy is subject to revision the first time we encounter a bad check. The major exception is checks for larger amounts, which may be held until cleared (usually 3-5 business days).
- We do attempt to verify credit card billing addresses when we process them. If the address does not match, we may take further steps to verify authenticity. Credit cards from certain global locations are also subject to additional scrutiny; for example, we have had many orders from Indonesia, and none of them could be authenticated to our satisfaction. We will continue to accept orders from such locations, but we may require additional proof of authenticity.
Future Plans
- payment via some of the newer online methods such as PayPal. We already have accounts with PayPal and Western Union, but this has not yet been integrated into the checkout process.
- real-time card processing gateway so customers can be informed of potential payment problems when the order is placed.
Links
More information about the credit cards we accept is available at these web sites (close the window to return to this page):
