Shipping/international

International Shipping FAQ

• Q: Do you ship to [name of country]? How much does the shipping cost?

A: We will ship to any country delivered to by the postal service. We currently charge the same delivery rates for all locations outside the U.S. except for Canada (postage rates to Canada are less). To order an item for shipment to any country outside the U.S.:

• add the item to your shopping cart
• on the shopping cart page, select "international" (or "Canada", if applicable) from the drop-down box after "shipping destination".
• press the [recalculate] button

The cart will now show estimated international shipping charges. We will contact you for approval if we have to charge more than this (which almost never happens; when the actual shipping cost to us is just a little bit more than the quoted charges, we usually cover the difference).

When you have added all the items you want to purchase, press the [Finish Order >>] button to enter your shipping and payment information.

We have successfully shipped to a number of countries without any problems, but occasionally things do come up; check this page for any information which may be relevant.

Whitelisted Countries

We regularly receive legitimate orders from these countries which we are able to process with minimal extra difficulty. As a result, we generally treat orders from these countries with the same level of credibility as domestic orders.

• Canada
• Holland
• United Kingdom
• Germany
• Spain
• Italy
• (others to be listed)

Greylisted Countries

We will attempt to fill orders for shipment to these countries, but as we have never received a genuine order from them we will tend to take any problem or red flag as a sign that the order is bogus, and cancel the order without notice. If you are placing a genuine order (i.e. using a legitimate means of payment, and with no intent to deceive) for shipment to one of these countries, please contact us for more information on how to ensure that your order is delivered.

• Nigeria
• (others to be listed)

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