Shipping/backorders
< Shipping
Jump to navigation
Jump to search
Our current policy regarded backorders is to handle them separately from in-stock items:
- If you place an order with both in-stock and not-in-stock items:
- Normally we'll ship the in-stock items right away and then ship the not-in-stock items as soon as we can get them. There will be an additional package fee (usually pretty low) for each separate shipment.
- On request, we can hold in-stock items until not-in-stock items are available, and then ship them all together. This takes longer, but is slightly cheaper.
- We will let you know if it turns out a not-in-stock item is actually unavailable.
Archive
Our old policy was to hold in-stock items until all items in the order were available. The page explaining this policy is archived here: /available but not in stock
