Difference between revisions of "Help:Ops/templates/mangled order"

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m (Email Template for Mangled Order ENJOYING BRIAN PEPPERS DAY??? moved to Email Template for Mangled Order over redirect: undoing "BRIAN PEPPERS DAY" vandalism)
(rewrite not using the corporate "we" anymore; some smoothing)
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Greetings!
 
Greetings!
  
We received your order, attached below. Unfortunately there was a temporary glitch with our shopping cart scripts, and we had to reconstruct your order from the email confirmation. Since we do not send credit card data via unencrypted means, however, we were not able to retrieve your credit card number.
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I have received your order, attached below. Unfortunately there was a temporary glitch with the shopping cart software, and I had to reconstruct your order from the email confirmation. Since the email confirmation is not sent securely (encrypted), it does not include credit card data, so I was not able to retrieve your credit card number.
  
So that we may complete your order, could you please visit the following page and re-submit your payment information by following the instructions:
+
(...something about the nature of the glitch...)
 +
 
 +
So that I can complete your order, please visit the following page of the store and re-submit your payment information by following the instructions:
  
 
http://vbz.net/cat/rh/x/upd/
 
http://vbz.net/cat/rh/x/upd/
 
For more information about what happened, please visit the following page on our wiki:
 
 
http://wiki.vbz.net/Known_Server_Issues
 
  
 
I apologize for the inconvenience.
 
I apologize for the inconvenience.

Revision as of 15:29, 24 October 2009

Greetings!

I have received your order, attached below. Unfortunately there was a temporary glitch with the shopping cart software, and I had to reconstruct your order from the email confirmation. Since the email confirmation is not sent securely (encrypted), it does not include credit card data, so I was not able to retrieve your credit card number.

(...something about the nature of the glitch...)

So that I can complete your order, please visit the following page of the store and re-submit your payment information by following the instructions:

http://vbz.net/cat/rh/x/upd/

I apologize for the inconvenience.

Thank you!

Nick Staddon vbz.net