Shipping/international
We have successfully shipped to a number of countries without any problems, but occasionally things do come up; check this page for any information which may be relevant.
Whitelisted Countries
We regularly receive legitimate orders from these countries which we are able to process with minimal extra difficulty. As a result, we generally treat orders from these countries with the same level of credibility as domestic orders.
- Canada (note: shopping cart often overquotes shipping costs to Canada; ask for an exact quote)
- Germany
- Holland
- United Kingdom
- (others to be listed)
Greylisted Countries
We will attempt to fill orders for shipment to these countries, but as we have never received a genuine order from them we will tend to take any problem or red flag as a sign that the order is bogus, and cancel the order without notice. If you are placing a genuine order (i.e. using a legitimate means of payment, and with no intent to deceive) for shipment to one of these countries, please contact us for more information on how to ensure that your order is delivered.
- Nigeria
- (others to be listed)
Customs Forms
I've never been sure how my shipments are supposed to be categorized -- are they "gifts" or "merchandise"? I gather that "gifts" are taxed at a lower rate, but since the shipment is commercial I originally thought I needed to put "merchandise". However, maybe that's intended to indicate merchandise for resale, which would not be the case here. Certainly if a customer ordered something to be sent as a gift to a relative or friend at another address, that would be a "gift", wouldn't it? Then what's the difference with ordering one for yourself? So I've come to the conclusion that "merchandise" is for resale only, and what I'm shipping are "gifts". (See also the Dutch Import Duties section below, where the postal worker marked the customs form as "merchandise".) If anybody knows the legalities on this, though, please feel free to post here (or on the discussion page) or contact me.
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