2006-03-09 webmail to Liquid Blue

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Liquid Blue: 2006-03-09 webmail

[edit] Notes

Text above the webmail form says "Thanks for taking the time to send us feedback. As part of our redesign process, we very much appreciate your comments and suggestions."

[edit] Woozle wrote

Why does the search box go away when I log in with my email and password? Having to browse for each item drastically slows down the ordering process, which is one of the reasons I don't use the online ordering system much.

The other reason I don't use it much is that there's no option to just enter in a bunch of catalog numbers all at once; you have to find each one, select quantities, and add to cart. Very tedious. My orders are generated electronically, so I could easily paste a list of catalog numbers into an edit box, but since I can't do that it's easier just to generate a Word document and email it.

Also... the right-click JavaScript which seems intended to prevent people from stealing images is counterproductive; anyone who really wants to steal an image can disable JavaScript on their browser and then right-click as before, and it prevents people from legitimately copying links (which I needed to do for a customer this morning).

Thanks for your ongoing improvements to the Liquid Blue site; I use it frequently to quickly locate stock and pricing information for LB products.

Nick
vbz.net

[edit] Response

I got a very good response to this (almost immediately, long after business hours) and several back-and-forth emails ensued. Will document when I have time. Meanwhile, it should be noted that Liquid Blue does read their web comment-form submissions, for which they deserve substantial kudos. --Woozle 10:45, 10 March 2006 (EST)